Top 7 Technical Glitches Students Face During Proctored Exams – And How to Fix Them
In today’s digital education world, proctored exams are a necessary but often nerve-wracking part of online classes. And while preparing for the exam content is challenging enough, technical glitches can make the entire experience even more stressful. Whether it’s a frozen screen, unstable internet, or an unexpected software crash, these problems can seriously affect your performance — and your grade.
Here are the top 7 technical glitches students face during proctored exams, along with practical solutions to overcome them.
1. Unstable Internet Connection
The Problem: Lagging video, dropped connections, or complete disconnection during a proctored exam can trigger red flags from the monitoring software and interrupt your focus.
The Fix:
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Always use a wired connection if possible.
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Ask others in your household to limit internet use during your exam.
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Run a speed test in advance to ensure a minimum of 5 Mbps upload/download.
2. Software Compatibility Issues
The Problem: Some proctoring tools (like Respondus or ProctorU) may not run correctly on outdated browsers or operating systems.
The Fix:
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Check system requirements well before the exam.
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Update your browser, OS, and the proctoring software in advance.
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Do a trial run or system check provided by the exam platform.
3. Camera or Microphone Not Working
The Problem: If the proctoring software can’t access your camera or mic, you may not be allowed to proceed.
The Fix:
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Ensure your hardware drivers are up to date.
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Grant all permissions when prompted.
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Test both camera and microphone in the same browser the exam will use.
4. Frozen Screen or App Crashes
The Problem: Your exam screen freezing mid-way or the browser crashing can disrupt your exam and flag suspicious activity.
The Fix:
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Close all unnecessary background apps.
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Reboot your computer before the test to clear memory.
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Keep tech support info handy in case you need to restart.
5. Login or Authentication Failures
The Problem: Students sometimes can’t log into the exam portal or fail identity verification steps.
The Fix:
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Log in 15–30 minutes early to resolve issues without time pressure.
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Keep all required ID and documents ready.
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Use a device you’ve previously used for exams to avoid new-device flags.
6. Browser Lockdown Conflicts
The Problem: Lockdown browsers can clash with antivirus programs, pop-up blockers, or system settings.
The Fix:
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Temporarily disable unnecessary security software during the exam.
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Follow the proctoring tool’s browser setup instructions carefully.
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Avoid opening tabs or background programs.
7. Power or Hardware Failures
The Problem: A sudden shutdown due to low battery or hardware malfunction can cost you the exam.
The Fix:
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Plug in your device throughout the exam.
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Use a backup laptop or device if available.
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Let your instructor know immediately if your device crashes.
Emily’s Story: From Panic to Peace of Mind
“I was scheduled for a proctored accounting exam, and right as I began, my screen froze. I tried everything—restarting, checking Wi-Fi, calling support—but nothing worked. I was panicked and convinced I would fail. That’s when I found TakeAClassForMe.com. I reached out to them, and they connected me with someone who knew exactly how to handle it.
Not only did they walk me through a backup plan, but I also realized I didn’t have to go through the stress alone. Now, I don’t worry anymore. Whether it’s technical issues or just needing help, I know I can Pay someone to do my online exam or Take my exam for me without fear.”
Final Thoughts
Technical glitches can happen to anyone, but preparation is key. Still, if these challenges feel overwhelming or if you're juggling multiple classes and deadlines, you don’t have to go through it alone. Our team at TakeAClassForMe.com is here to help you succeed, whether you're looking to Take my online class for me or Pay someone to take my online class.
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